Move your mouse cursor over “Need More Help?” and click Contact Us. Scroll to the bottom of the screen and click Help in the right-hand menu. Go to and log in (if you haven’t already). Detailed instructions for contacting Amazon using the guided customer service process 1. Sign in to Amazon.
Need a bit more detail about how this process works? Read our step-by-step guide (with pictures) below. Based on your choice, click Send Email, Call Me Now, or Start Chat to deal with a customer service representative.Choose from Email, Phone, or Chat as a method of resolving your issue.Sign into your Amazon account and click Help on the right menu.
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